News
High patient satisfaction rates for Primecare’s out of hours service in Wales
Primecare, which runs out of hours urgent care services in parts of Wales, has been rated highly in an independent research project looking at patient experience of unscheduled care services across the country.
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Our Customers Say
“We are very pleased with the care that our mum is receiving. The carers she has are very good, and are always polite and caring with her. I was really impressed with the follow-up call from the office after carers had reported mum for being distressed and when she had tried to get out of bed. Luckily she was fine and I was grateful for the advice given to me over the phone as to what steps to take next. I would just like to say a big thank you to everyone who has a part in caring for mum - without you all, mum would be unable to stay in her own home.”
Relative of Service User, Coventry
Our Company
Our emphasis on quality and quick response makes us the first choice partner for
organisations providing short or long-term health and social care for the community.
At Nestor we focus on providing managed services for health and social care through
our Primary Care and
Social Care businesses.
Drivers of growth in this; the largest single market in Western Europe include;
- People living longer and so demanding the ability to live a life of their choosing,
supported by care, tailored for their specific needs.
- Less evidence of traditional communities, and care providers now enabling people
to remain, or become, as independent as they choose.
- The ageing population augments demand on our health and social care infrastructure,
demands that are increasingly supplied through public/private sector relationships.
- Individuals having specific and often complex health and social care needs; such
as those with learning disabilities, who are becoming more able to make life choices.