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High patient satisfaction rates for Primecare’s out of hours service in Wales

Primecare, which runs out of hours urgent care services in parts of Wales, has been rated highly in an independent research project looking at patient experience of unscheduled care services across the country.

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Our Customers Say

“I think we have been fortunate to have this particular Care Worker. She is caring, considerate and punctual. My father becomes quite distressed if there are changes, but he is very happy with the present arrangement.”

Daughter of Service User, Sheffield

Governance

Corporate Governance

The Board of directors leads and controls the Company by holding at least eight meetings a year at which its current and forecast performance are examined. Regular reports on monthly performance and other matters of importance to the Company and Group ensure that the Board is supplied in a timely manner with the information necessary to make an informed judgement. (more...)

Corporate and Social Responsibilities

The Group believes that involving its employees in all aspects of its business, particularly the economic and financial factors affecting the Group's performance, is crucial to its future success. It is always seeking ways to improve communication across its businesses, both between its central and operational functions and between the various operations themselves where appropriate. (more...)